You may fill up a request form via E’Invest at http://einvest.hdbsib.com/bin/home.asp under the menu “SIGN UP” > “Request to Open New Trading Account” and our Customer Service Officer will assist you in getting a Dealer's Representative. The Dealer's Representative will contact you for further action, or visit any of our branches to appoint a Dealer's Representative to handle your share trading account.

The minimum age is 18 years old.

(i) Application Form for Individual/Corporate Applicant (duly completed and signed)
(ii) CDS Application for Opening of Account Form (duly completed and signed)
(iii) 2 Specimen Signature Cards
(iv) 3 certified true copies of your National Registration Identification Card (NRIC) or Passport (for non-Malaysian)
(v) Latest EA Form, Pay Slip or Bank Statement

Yes, you will have to open a CDS account to link to your share trading account(s). As an individual, you are allowed to maintain only one (1) CDS account with us even if you wish to open more than one (1) share trading account with us. All your share trading account(s) will be linked to a same CDS account.

No, there are no charges to open a share trading account or CDS account. The fee of RM10.00 levied by Bursa Malaysia Depository Sdn. Bhd. for the opening of a CDS account is waived by us.

You can make an appointment with your Dealer's Representative to assist you in completing your application and to witness your signatures. Alternatively, you may get your documentation attested by a Notary Public if you reside overseas.

You may register online after your share trading account has been opened. After that, upon approval of your E'Invest application, a notification message will be sent to you by e-mail or SMS.

You may complete and submit Client Updating Form and CDS Account Updating Form or write to us (with your signature) for the changes required.

E'Invest is an Internet stock trading system developed exclusively for the clients of HwangDBS Investment Bank. It provides you with the ease and convenience in trading in the local stock market of Bursa Malaysia. It allows you to have 24-hours on-line access to all information pertaining to your investment decisions through your personal computer.

There are two versions of E'Invest, namely the “Basic” version and the “Full” Version.

Note: The Basic version does not have any access to online trading.

Orders placed online will be sent online to the designated Dealer's Representative at HwangDBS Investment Bank who will in turn route them to Bursa Malaysia Securities Berhad

Yes. As long as there is an Internet connection, E'Invest is accessible from anywhere in the world with the right system requirements and settings.

All clients of HwangDBS Investment Bank are eligible to apply for E'Invest subject to Dealer's Representative's consent and the Company's approval.

You must have a valid Email account or handphone number and a share trading account. An Email account or handphone number is compulsory because temporary Log-on Password or Trading PIN will be sent via this mode if you forget either one of them.

Currently, there is no access fee for subscribing to E'Invest’s Basic and Full versions. However, we reserve the right to impose any charges with prior notice to you.

The easiest way is to register online through our website http://einvest.hdbsib.com/bin/home.asp under the “SIGN UP” menu.

For the Basic version, the approval process usually takes 2-3 market days provided all documents are submitted, duly completed and signed.

For the Full version, the approval process may be longer because you will have to sign the E'Invest Terms & Conditions. Activation can only be done provided all documents are submitted, duly completed and signed.

For each share trading account that you wish to link to E'Invest, you are required to sign the E'Invest Terms & Conditions for the specific account. The additional share trading account will be linked to your existing User ID upon approval of your application.

Yes, as long as the client has a valid share trading account with HwangDBS Investment Bank.

For the Full version application, a copy of board resolution authorising the subscription and appointment of personnel(s) to transact online is required from corporate clients. A sample can be obtained from your Dealer's Representative.

You may fill up a request form online http://einvest.hdbsib.com/bin/home.asp under the menu “SIGN UP” > “Request to Open New Trading Account” and our Customer Service Officer will assist you in getting a Dealer's Representative to open a trading account. The Dealer's Representative will contact you for further action.

• Internet-enabled PC or Notebook with Pentium III and at least 128 MB of RAM
• Windows XP or above
• Minimum 56kbps modem
• Microsoft Internet Explorer version 6 service pack 1 or similar
• Java Runtime Environment (JRE 1.6)
• Chinese Font File (if you wish to operate the Trading Hall in Chinese)
• Adobe Acrobat Reader 6.0 and above
• The monitor resolution should be at least 800x600 for better viewing

Please check your computer settings by following the steps below:
1. Right click on Internet Explorer (I.E.) on your desktop
2. Click Properties and then Advanced Tab in Internet Properties
3. Make sure the following option is checked (refer to the box below) :

• Use JRE 1.6.0_xx for applet (requires restart) under Java (Sun)
  
  
  
  

4. If Java (Sun) is not found in this Advanced settings, please download Java Runtime     Environment Version 6.0 Update XX
5. Click “OK” to complete your computer settings

A day in which Bursa Malaysia Securities Berhad is open for trading.

"T" denotes the day on which a buy or sell transaction is executed. "T+1" denotes 1 market day following T. "T+2" denotes 2 market days following and so on.

Purchase Settlement
A buyer will have his CDS account credited the securities purchased by T+3. However, if the buyer fails to pay by 12.30pm on T+3, the Company has the right to “sell-out” the shares to cover his outlay on T+4. Any holidays prescribed by Bursa Malaysia, Saturday and Sunday will not be counted as part of the “T+3" settlement period.

Sale Settlement
A seller's CDS account will be debited the securities sold at the close of business on T+2. Therefore, seller must ensure that his CDS account has sufficient securities to meet the sale settlement obligation at the close of T+2 failing which the sale trade will be fail and buying-in will be instituted on T+3. Any buying-in losses will be borne by the seller.

Generated contract notes will be sent to your address maintained with us by mail on the "T+1" day.

You can make payment at any one of our branch offices or to our bank accounts maintained with our panel of banks. Kindly contact your Dealer's Representative or our offices for particulars of our bank accounts.

Payment through banks:
All deposit cheques must be crossed and made payable to HwangDBS Investment Bank Berhad Please indicate your Client Code and Contact Number on your deposit slip and fax/deliver the same to your Dealer's Representatives.

Cheque or cash payment:
You may also make payment using cheque or cash at any one of our branch offices. (Please note that cheques will only be given value upon clearance of cheque. Outstation cheques will incur bank charges.) Upon settlement, an official receipt will be issued.

Online Bill Payment:
If you are a client of Maybank and have access to their Internet online banking service (Maybank2u.com.my), you may use your Maybank account to make payment to HwangDBS Investment Bank Berhad Once logged in, look for 'HwangDBS Investment Bank Berhad' from the list of payee corporations under "Online Bill Payment" in Maybank2u.com.my

IIn accordance with the Rules of Bursa Malaysia Securities Berhad, if payment is not received by the due date, the Company has the right to institute a selling out of the outstanding purchase without any notification to client.

Yes, provided the payment is for full marketable lot/ (s). For example, if you purchased 6 lots, you can make part payment for 1, 2, 3, 4 or 5 lot(s) but not in fractions.

There are no additional charges or costs for online trades. You will however be required to pay the normal charges such as brokerage, clearing fees and stamp duty, which are also levied on non-online trades.

The standard trading costs are as follows:

(i) The standard brokerage fee is 0.70% for trades value RM100,000 and below. And 0.5% for trades value above RM100,000 subject to a minimum fee of RM28 for Internet trade and RM40 for non-Internet trade.
(ii) Clearing fee is 0.03% of transaction value subject to the maximum of RM1,000.
(iii) Stamp duty is RM1 for every RM1,000 contract value or fraction of the value of the contract, subject to the maximum of RM200.

All sale proceeds arising from selling 'ready basis' securities will be payable to your name and ready for collection by 12.30pm on the third market day.

Yes. You will have to sign a Standing Instruction for collection of cheque.

Yes. Provided you have a bank account with Maybank and have signed an Authorisation For Payment By Direct Credit Form.

Yes. Any outstanding purchases can be contra off by subsequent sales of the same counter by T+3.

All contra gain cheques will be paid to you after deducting contra loss(es), outstanding interests and/ or any other debit charges, if any.

You are required to settle all contra losses within 5 market days from the day the outstanding purchase contract is sold, failing which interest will be charged on the outstanding contra losses.